Forgotten password
Note: The following steps also apply if you are setting your password for the first time.
If you have forgotten your password, don’t panic!
Below are four simple steps in order to reset your password, just make sure to follow each step to the finish.
1) Go to the homepage of YouRecruit.com/start, and click on the Did you forget your password? (forgot password on the EU platform) on the top right.
2) You are now on the “Forgot password” page where you will be asked to enter your email address. Enter your email address and press the “Send Email” button.
If the email address was valid, you will receive a message saying “An email with your confirmation code has been sent to you.” (Remember to keep this window open for the next step).
3) Now, check your email account as you should have received an email containing a confirmation code (If the email has not arrived yet, wait one or two minutes, emails are sometimes slow. If it is taking longer, try checking your spam folder). If you are using a webmail interface, keep the current YouRecruit page open, and then open your webmail in another tab or window.
Copy the confirmation code from your email and paste it into the YouRecruit page.
4) Once you enter the code correctly, you will be shown a final step where you can set your new password.
It is also required to confirm the password to prevent mistakes in the password.
Once you click the “Change password” button, you have completed the final step.
You can now login with your new password into the website or into your app as this change is instant.
Note: When you are choosing a new password, we are displaying a hint of how strong your password is. We recommend at least 8 characters with a mix of letters and numbers, but most importantly choose a password that you can use and remember.